What does Silktide do with my data?
Silktide is a hosted product. To test and report, it stores data such as:
- Your users (names, email addresses) and role assignments
- Activity logs (for example who started a test or approved a spelling)
- Website configuration, including keywords and custom checks
- Tested page content: HTML, resources, screenshots, and history needed for results
For most customers that means public website content. If you test password-protected or internal sites, credentials and page captures can be more sensitive - use dedicated test accounts with minimal access.
Where data lives
Silktide offers regional hosting (for example EU and US). Your account is placed in a region appropriate to your contract. Silktide is not available as an on-premise install. See Does Silktide offer an on-premise version?.
Deleting data
- Deleting a user removes their personal details promptly; anonymized action logs may remain until requested for removal.
- Deleting a website removes configuration (including stored login details) immediately; some artifacts such as screenshots are purged shortly afterward.
For formal destruction or personal-data requests, see:
- How do I request the destruction of customer data?
- How do I request the removal of my personal data?
AI features have additional rules - see What does Silktide AI do with my data?.