Roles screen

Roles are reusable groups of permissions assigned to users. They let you define access by job or responsibility instead of configuring every user independently.

The Roles screen, showing the role search, Add role button, and a table of available roles.

Built-in and custom roles

An account normally includes broad roles such as Account administrators and Everyone. Built-in roles carry a colour so you can tell them apart next to a person's name. You can add more focused roles for teams that need a particular combination of access.

Design roles carefully

Grant the least access someone needs to do their work.
Keep role names understandable to account administrators.
Prefer a small number of meaningful roles over many near-duplicates.
Review powerful administration and edit permissions regularly.

Open a role to inspect or change its permissions. Changes affect users assigned to that role.

For Presence, a role can be granted the ability to see every workspace, admin every workspace, or create workspaces. See Permissions. Access to one workspace is set on that workspace.