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How do I request the destruction of customer data?

Silktide normally destroys customer data after the contract ends (in accordance with Silktide's retention schedule). If you require early destruction, email privacy@silktide.com addressed to the Data Protection Officer.

Include:

  • Registered company name
  • Contract period / termination date
  • Reason for requesting early destruction

Silktide will verify that you have authority to make the request before acting. Destruction is irreversible.

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